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Latest News

DSA Orders
The Company has reviewed its position with regard to the provision of equipment and services through the DSA and after much consideration we have taken the decision to withdraw from the DSA market. With effect from 1st May 2015 we will no longer accept new orders and will advise students to contac...
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Posted: 30/04/2015


STUDENT SUPPORT

Student Support Image of a laptop with the word Help! displayed

Our friendly and experienced support team is on hand to help you whatever the reason and we pride ourselves in offering an informative solution to all of our students.

Unfortunately from time to time computer equipment goes wrong and we understand the need for a fast and accurate response to ensure that your study time is not affected too much. Through our experiences we know that although a computer isn't performing as well as it needs to be it may not actually be faulty.

At MKC Computers we aim to provide information and help to prevent the most common reported problems. By using in-depth guides where possible and remote support sessions we hope to be able to help you so that issues that can sometimes appear to be faults can be easily rectified so that your studies can continue. Our support staff are always happy to help you identify what went wrong and guide you so that further interruptions can be avoided in the future. However, sometimes computers do need to be repaired. This can either be through a fault that has developed where the hardware has malfunctioned, or more commonly the software on your system is not responding the way it should. If this is the case we can still help and contacting us for support is easy.

You can telephone to speak directly to one of our trained, friendly support technicians who can guide you through your technical problems

0345 257 0100 (local rate number)

or

email your support enquiry to dsasupport@mkccomputers.co.uk

and we will call you to help with your request the same day.